Riversway Care Home is fully registered with the Care Quality Commission, CQC which provides detailed reports following each comprehensive inspection.
Our management team recommends and welcomes inspection visits at any time, either announced or unannounced. In addition to the rigorous external inspection, we have a comprehensive monthly and annual audit programme, which includes obtaining valued feedback on the services we provide from our residents and their families.
View our most recent CQC inspection report by clicking on this link
Riversway Nursing Home consistently aims to exceed the standards set and reports are readily available for inspection at the home, giving residents the opportunity to see first hand our commitment to quality care, accommodation and service.
At Riversway Nursing Home we firmly believe that staff training and development is the key to successfully delivering a quality care service. The fact that 90 per cent of our care team hold or are working towards a minimum of QCF level 2, demonstrates proof of that commitment.
Riversway Nursing Home (as part of Springhill Care Group) has been awarded Investor in People GOLD status. We understand that top quality care and support can only be delivered by well-trained, kind and caring staff. Hence we recognise our staff as our most valuable asset, and we invest significantly in their development, both as individuals and as effective teams.
Examples of this include having our own dedicated qualified nurse tutor, who provides training and coaching to the staff team to ensure staff can provide the highest standards of personalised care and support.
Offering your care, your way.
To do this, our services:
• Offer your loved ones a safe environment
• Deliver cutting edge, effective care that really makes a difference to quality of life
• Well led by highly trained staff
• Caring at all times, whether during a respite visit or at end of life
• Responsive to our residents' individual needs
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